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Using Bi-Directional Text Messaging in Chronic Disease Management

Learning Objectives
1. Describe what bi-directional text messaging is and how it can be used in an evidence-based way to improve hypertension and cholesterol outcomes
2. Outline key communication strategies and phrases that successfully engage patients in chronic disease management using bi-direction text messaging software
1 Credit CME

This is a live activity that occurred on March 15th, 2023. If you attended this activity in person and would like to claim CME credit or a certificate of participation, please click “Take Quiz”.

This project aims to utilize a mixed method learning model to host bi-monthly “events”.

The Million Hearts Learning Lab is a bi-monthly learning series focused on cardiovascular disease prevention and management topics. The series is open to clinicians, quality improvement, and other interested staff across the country, but with a focus on community health centers. Clinicians may earn 1.0 CME credit per session through the American Medical Association's Ed Hub.

All pre-work and live event links are hosted on NACHC Learning Lab Platform – Confluence – with a link pointing to AMA's Ed Hub to apply for CME Credit.

The format of these events will include:

  • Pre-Work: 12-minute podcast (video w/ slide or audio only)/review of one pagers/submit questions for expert faculty.

  • Day of event: 15-minute review and 30-minute live Q&A with expert faculty.

  • https://nachc.webex.com/nachc/onstage/g.php?PRID=26731e8d1b29c4972c7b44f2ac0301b8

  • Total time per event: 60 minutes

  • The expert faculty will be from the AMA team and the Health Center Controlled Networks (HCCNs)/health centers in Discovery projects.

Sign in to take quiz and track your certificates

The AMA Ed Hub™ is a unified education portal that provides a personalized experience for physicians and their care teams to keep current, increase their professional satisfaction, claim continuing education credits and continuously improve the care they provide–leading to real world outcomes of better healthcare and better health for their patients. Learn more

Article Information:

AMA CME Accreditation Information

Credit Designation Statement: The American Medical Association designates this live activity for a maximum of 1.0 AMA PRA Category 1 Credit(s)™. Physicians should claim only the credit commensurate with the extent of their participation in the activity.

CME Disclosure Statement: Unless noted, all individuals in control of content reported no relevant financial relationships.

If applicable, all relevant financial relationships have been mitigated.

AMA CME Accreditation Information

Credit Designation Statement: The American Medical Association designates this Internet Live Course activity for a maximum of 1.00  AMA PRA Category 1 Credit(s)™. Physicians should claim only the credit commensurate with the extent of their participation in the activity.

Successful completion of this CME activity, which includes participation in the evaluation component, enables the participant to earn up to:

  • 1.00 Medical Knowledge MOC points in the American Board of Internal Medicine's (ABIM) Maintenance of Certification (MOC) program;;
  • 1.00 Self-Assessment points in the American Board of Otolaryngology – Head and Neck Surgery’s (ABOHNS) Continuing Certification program;
  • 1.00 MOC points in the American Board of Pediatrics’ (ABP) Maintenance of Certification (MOC) program;
  • 1.00 Lifelong Learning points in the American Board of Pathology’s (ABPath) Continuing Certification program; and
  • 1.00 CME points in the American Board of Surgery’s (ABS) Continuing Certification program

It is the CME activity provider's responsibility to submit participant completion information to ACCME for the purpose of granting MOC credit.

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