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Essentials of Quality Improvement

Learning Objectives:
At the end of this activity, you will be able to:
1. Define quality improvement;
2. Identify the types of quality measures and data sources used in health care;
3. Differentiate four quality improvement methods frequently used in health care;
4. Describe interventions to address common health care quality issues;
5. Describe factors contributing to sustainability of improvement efforts.
0.5 Credit

This module introduces learners to quality improvement, quality measures, data resources, interventions to address quality issues and sustainability challenges in the health care setting.

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The AMA Health Systems Science Learning Series
Deepen your knowledge on how health care is delivered, how health care professionals work together to deliver that care, and how the health system can improve patient care and health care delivery. Learn more

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Activity Information


Jed Gonzalo, MD, MSc

Maya Hammoud, MD, MBA

Luan E. Lawson, MD MAEd, Tim Reeder, MD, MPH

Subject Matter Expert(s):

Luan E. Lawson, MD, MAEd, Associate Professor, Associate Dean, Curricular Innovation in Medical Education, The Brody School of Medicine at East Carolina University

Timothy J. Reeder, MD, MPH, Associate Professor, Executive Vice Chair, Department of Emergency Medicine, The Brody School of Medicine at East Carolina University

Jed Gonzalo, MD, MSc, Associate Professor of Medicine and Public Health Sciences, Associate Dean, Health Systems Education, Penn State College of Medicine

Maya M. Hammoud, MD, MBA, Senior Advisor, Medical Education Innovation, American Medical Association


Jed Gonzalo, MD, MSc; Maya Hammoud, MD, MBA; Luan E. Lawson, MD MAEd, Tim Reeder, MD, MPH

Last reviewed: October 20, 2022

Participation Statement: Upon completion of this activity, learners will receive a Participation Certificate.


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