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Addressing disruptive physician behavior

Learning Objectives
1. Identify the link between disruptive behavior and patient safety
2. Compare appropriate and inappropriate behaviors with behaviors that could be described as disruptive
3. Describe the importance of addressing inappropriate and disruptive behavior and how to create a plan to address these behaviors leveraging the AMA's Model Medical Staff Code of Conduct
0.5 Credit CME

Inappropriate and disruptive behavior on the part of physicians and other hospital staff is more than a teamwork issue—these behaviors also present a serious threat to patient safety and quality of care. Accordingly, physicians and their medical staff organizations must adopt clear guidelines for identifying and fairly addressing inappropriate and disruptive behavior in the hospital setting. This learning module will show you how to define appropriate, inappropriate, and disruptive behavior, present guidelines for dealing with these behaviors, and provide you with your own downloadable copy of the AMA Model Medical Staff Code of Conduct that you can integrate into your medical staff bylaws. Protect yourself, your colleagues, and your medical staff from communication and behavior misunderstandings. Complete this module and share the code of conduct today.

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Activity Information

Credit Designation Statement: The American Medical Association designates this enduring material activity for a maximum of .50 AMA PRA Category 1 Credit™. Physicians should claim only the credit commensurate with the extent of their participation in the activity.

CME Disclosure Statement: The content of this activity does not relate to any product of a commercial interest as defined by the ACCME; therefore, there are no relevant financial relationships to disclose for the planners or faculty.

Credit Renewal Date: December 10, 2020

AMA CME Accreditation Information

Credit Designation Statement: The American Medical Association designates this Enduring Material activity for a maximum of 0.50  AMA PRA Category 1 Credit(s)™. Physicians should claim only the credit commensurate with the extent of their participation in the activity.

Successful completion of this CME activity, which includes participation in the evaluation component, enables the participant to earn up to:

  • 0.50 Medical Knowledge MOC points in the American Board of Internal Medicine's (ABIM) Maintenance of Certification (MOC) program;;
  • 0.50 Self-Assessment points in the American Board of Otolaryngology – Head and Neck Surgery’s (ABOHNS) Continuing Certification program;
  • 0.50 MOC points in the American Board of Pediatrics’ (ABP) Maintenance of Certification (MOC) program;
  • 0.50 Lifelong Learning points in the American Board of Pathology’s (ABPath) Continuing Certification program; and
  • 0.50 credit toward the CME [and Self-Assessment requirements] of the American Board of Surgery’s Continuous Certification program

It is the CME activity provider's responsibility to submit participant completion information to ACCME for the purpose of granting MOC credit.

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