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Opening Hospitals to More Patients During the COVID-19 Pandemic—Making It Safe and Making It Feel Safe

Educational Objective
To understand best practices when opening hospitals to make it safe and make patients feel safe
1 Credit CME

Hospitals around the US are eager to reopen as the coronavirus 2019 (COVID-19) pandemic runs its course. Having curtailed the services that used to support their narrow margins, many now face financial trouble. For example, the Mayo Clinic announced furloughs and hour reductions for 30 000 workers to stem a projected $3 billion loss.1 And of course hospitals are fundamentally in the business of serving the health care needs of their communities. Those needs did not press the pause button just because hospitals did.

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Article Information

Corresponding Author: David A. Asch, MD, MBA, Center for Health Care Innovation, PCAM South Tower 14-171, 3400 Civic Center Blvd, Philadelphia, PA 19104 (asch@wharton.upenn.edu)

Published Online: May 27, 2020. doi:10.1001/jamainternmed.2020.2626

Conflict of Interest Disclosures: None reported.

References
1.
Paavola  A . Mayo Clinic furloughs, cuts hours of 30,000 employees to help offset $3B in pandemic losses. Becker’s Hospital CFO Report. April 23, 2020. Accessed May 17, 2020. https://www.beckershospitalreview.com/finance/mayo-clinic-furloughs-cuts-hours-of-30-000-employees-to-help-offset-3b-in-pandemic-losses.html
2.
Prachand  VN , Milner  R , Angelos  P ,  et al.  Medically necessary, time-sensitive procedures: scoring system to ethically and efficiently manage resource scarcity and provider risk during the COVID-19 pandemic.   J Am Coll Surg. Published online April 9, 2020. doi:10.1016/j.jamcollsurg.2020.04.011PubMedGoogle Scholar
3.
Armstrong  K , McMurphy  S , Dean  LT ,  et al.  Differences in the patterns of health care system distrust between blacks and whites.   J Gen Intern Med. 2008;23(6):827-833. doi:10.1007/s11606-008-0561-9PubMedGoogle ScholarCrossref
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