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Thank You for Your Flexibility During These Unprecedented Times

Educational Objective
To understand the importance of flexibility, patience, and understanding during unprecedented times such as a global pandemic

As chief residents of one of the largest internal medicine programs in the country, we entered the year expecting to send and receive a lot of emails, many ending with words of thanks or encouragement. However, as coronavirus disease 2019 (COVID-19) invaded New York City and every aspect of our lives this spring, there were few words that could yield comfort amid so much uncertainty.

“I have a cough. Can I come to work?”

“What is going on with my schedule?”

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Article Information

Corresponding Author: Amy Ou, MD, NYU Langone Health, 462 First Ave, NBV 16N30, New York, NY 10016 (amy.ou@nyulangone.org).

Published Online: August 10, 2020. doi:10.1001/jamainternmed.2020.3020

Conflict of Interest Disclosures: None reported.

Acknowledgments: We thank co–chief residents Cary Blum, MD; Carolyn Drake, MD; Kelsey Luoma, MD; Custon Nyabanga, MD; Gabriel Perreault, MD; and Tanya Wilcox, MD, at NYU Langone Health for formulation of the topics covered in this piece. No compensation was received for this work.

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