Covid-19 Communication—The Need for Humanity, Empathy, and Grace | Humanities | JN Learning | AMA Ed Hub [Skip to Content]
[Skip to Content Landing]

COVID-19 Communication—The Need for Humanity, Empathy, and Grace

Educational Objective
To identify the key insights or developments described in this article
1 Credit CME

On Sunday, November 8, my 69-year-old mother was taken to the emergency department of her local hospital after fainting. She tested positive for coronavirus disease 2019 (COVID-19) 3 days prior and was feeling quite ill. Following her admission, she gave me one job—to send daily updates about her condition to a group of friends and family members. She felt that I could translate the oft-complicated medical information into digestible bits and contextualize this for the myriad recipients. With her request, I became the family’s sole source of information, a mini chief medical information officer, sending out information to about 22 people. My mother’s instructions were clear: send twice-a-day updates on her condition.

Sign in to take quiz and track your certificates

Buy This Activity

JN Learning™ is the home for CME and MOC from the JAMA Network. Search by specialty or US state and earn AMA PRA Category 1 CME Credit™ from articles, audio, Clinical Challenges and more. Learn more about CME/MOC

Article Information

Corresponding Author: Lisa M. Meeks, PhD, University of Michigan, Department of Family Medicine, 1018 Fuller St, Ann Arbor, MI 48104 1213 (meeksli@med.umich.edu).

Conflict of Interest Disclosures: None reported.

Additional Contributions: I thank my colleagues and friends who provided valuable support and medical knowledge during this time: Elizabeth Viglianti, MD, MPH, MSc; Steven Gay, MD, MS; and Caroline Richardson, MD, University of Michigan Medical School; Christopher Moreland, MD, MPH, Dell School of Medicine, University of Texas at Austin; Rahul Patwari, MD, Rush Medical College; and Gilles Pinault, MD, and Lina Mehta, MD, Case Western Reserve University School of Medicine. I thank especially the physicians and ICU nurses at Viera Hospital in Viera, Florida, and the many frontline workers who care for and hold many hands of patients across the world.

If you are not a JN Learning subscriber, you can either:
Subscribe to JN Learning for one year
Buy this activity
jn-learning_Modal_Multimedia_LoginSubscribe_Purchase
Close
If you are not a JN Learning subscriber, you can either:
Subscribe to JN Learning for one year
Buy this activity
jn-learning_Modal_Multimedia_LoginSubscribe_Purchase
Close
With a personal account, you can:
  • Access free activities and track your credits
  • Personalize content alerts
  • Customize your interests
  • Fully personalize your learning experience
Education Center Collection Sign In Modal Right
Close

Name Your Search

Save Search
Close
With a personal account, you can:
  • Track your credits
  • Personalize content alerts
  • Customize your interests
  • Fully personalize your learning experience
jn-learning_Modal_SaveSearch_NoAccess_Purchase
Close

Lookup An Activity

or

Close

My Saved Searches

You currently have no searches saved.

Close
With a personal account, you can:
  • Access free activities and track your credits
  • Personalize content alerts
  • Customize your interests
  • Fully personalize your learning experience
Education Center Collection Sign In Modal Right
Close