The introduction to operations management is necessary to the understanding of the business of medicine. In this course you will learn to understand the functions of management and administration, identify the impact of staff analysis and scheduling on patient care and practice management, understand the role patient communication, and the impact patient flow has on patient care and outcomes.
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The AMA Navigating Practice Learning Series helps students like you understand how components of health care business work together to elevate patient care results as they navigate their career.
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Disclosure Statement: Unless noted, all individuals in control of content reported no relevant financial relationships.
If applicable, all relevant financial relationships have been mitigated.
Participation Statement: Upon completion of this activity, learners will receive a Participation Certificate.
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