Success Stories: STEPS Forward^® in Action

Restore joy in medicine. Each Success Story highlights real-world examples of ways to address the causes of burnout, covering topics such as implementing team-based care, strategies to instill a culture of well-being, and interventions that improve workflow.

You can browse our full list of Success Stories or find more within each individual module. Want to share your own Success Story? Click here.

• Burnout and Well-being
  • Reduce Burnout with Local and Organization-wide Initiatives AMA STEPS Forward
  • COMPASS Groups Rejuvenate Relationships and Reduce Burnout AMA STEPS Forward
  • HEAR to Identify Care Team Members At Risk of Suicide AMA STEPS Forward
  • Creating a 7-On-7-Off Scheduling Option for Primary AMA STEPS Forward
  • Implementing Strategies to Optimize Efficiency and Workflow Improve Physician Satisfaction AMA STEPS Forward
• EHR and Technology
  • Optimizing EHR Use in Any Clinic Setting with a Dedicated IT-Focused Team AMA STEPS Forward
  • Make EHR Work Easier and Cut Down On Daily “Clicks” AMA STEPS Forward
  • Resident Superuser Engage Residents in Optimizing the EHR AMA STEPS Forward
• Health Inequities
  • Annie's Place Provides Safe, Free Childcare During Medical Appointments AMA STEPS Forward
  • Student Health Ambassadors Help Overcome Vaccination Disparities AMA STEPS Forward
• Organizational Culture
  • A Simple Worksheet Helps a Urology Clinic Be “Lean” AMA STEPS Forward
  • Using Appreciative Inquiry to Improve Continuity of Care in Psychiatric Patients AMA STEPS Forward
  • Patients Guide A Practice Through Improving Phone Triage and Office Design AMA STEPS Forward
• Patient-Physician Experience
  • Screening for Food Insecurity with Two Questions Results in Sixteen-fold Increase in Food Resource Referrals AMA STEPS Forward
  • Community Tours Highlight Opportunities for Healthcare and Faith-based Organizations to Work Together AMA STEPS Forward
• Team-Based Care and Workflow
  • Annual Prescription Renewals Could Save Hundreds of Hours Each Year for Your Organization AMA STEPS Forward
  • Effective Team-based Care Could Save 8 Hours of Free Time Per Week AMA STEPS Forward
  • Pre-Visit Laboratory Testing Can Improve Communication with Patients about Test Results AMA STEPS Forward
  • Medical Assistants are the Cornerstones of Successful Team-Based Care AMA STEPS Forward
  • Leverage Standing Orders and Protocols to Ease Inbasket Burdens AMA STEPS Forward
Browse all Success Stories