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At Massachusetts General Hospital, the medical space is designed with the patient and clinical team in mind due to the affect a space has on behavior and interactions. Therefore, the goal is to create a space that alleviates patient anxiety while involving the patient in planning their own care.
AMA STEPS Forward™ presents actionable, practical toolkits and customizable resources that you can use to successfully implement meaningful and transformative change in your practice or organization. See How it Works
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