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Watch Cleveland Clinic's Patient Experience Call to Action Video

If you knew what someone was going through, would you treat that person differently? This video from the Cleveland Clinic showcases a medical setting with the different experiences medical staff, patients, and family members are going through and what each individual is being faced with.

STEPS Forward™ presents actionable, practical toolkits and customizable resources that you can use to successfully implement meaningful and transformative change in your practice or organization. See How it Works

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